Author Topic: Policy push to device from the NSM is failing !  (Read 6782 times)

Genyryodan

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Policy push to device from the NSM is failing !
« on: August 03, 2009, 03:46:19 am »
Dear All,
When i want to update my ISG 1000 IDP device I get this problem:

Dear,
We have this problem :

Error Code:

Error Text:
   Exception caught during Update Device:

      InternalException: while generating CLI commands;java.lang.NullPointerException

Error Details:
    No Details Available.

Logs:

Exempt rule(s) will be applied to the IDP Policy on the device.

Configuration:

RedHat 4
NSM Version 2008.1r1

Could you please help me in emergency because i'm bloked

Thanks & best regards
Genyryodan

Genyryodan

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Re: Policy push to device from the NSM is failing !
« Reply #1 on: August 04, 2009, 09:23:03 am »
Hi friends,

Any updates please !

Thanks & best regards
Genyryodan

shard923

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Re: Policy push to device from the NSM is failing !
« Reply #2 on: August 29, 2009, 08:31:59 pm »
Generally this means that in the firewall policy for the firewall you are trying to update there is a blank source, destination or service. I don't mean "any", look through the policy for an empty source destination and service. Fix that, try the push again and it will probably work.

James

iganesh79

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Re: Policy push to device from the NSM is failing !
« Reply #3 on: December 31, 2013, 01:33:20 am »
Hello Friends,

I am facing the same problem, when I try to push the policy to the ISG firewalls, I get the below message

Error Code: Error Text: Exception caught during Update Device: Internal Exception: while generating CLI commands;java.lang.NullPointerException

Can someone help me with this please?

Thanks
Ganesh