Author Topic: dsSetupPlatform.run() failed on Mac OS Sierra  (Read 151 times)

JimWalker

  • Newbie
  • *
  • Posts: 1
  • Karma: +0/-0
    • View Profile
dsSetupPlatform.run() failed on Mac OS Sierra
« on: May 25, 2017, 06:59:44 am »
Hi

Apologies if this is in the wrong forum.  I'm struggling to get the vpn to connect from a Mac in safari.   Have tried popup settings, plugin settings, security permissions, reinstalling java, java permissions, running as admin.

Please please can anyone help....
Java Plug-in 11.131.2.11 x86_64
Using JRE version 1.8.0_131-b11 Java HotSpot(TM) 64-Bit Server VM
User home directory = /Users/jim
----------------------------------------------------
c:   clear console window
f:   finalize objects on finalization queue
g:   garbage collect
h:   display this help message
l:   dump classloader list
m:   print memory usage
o:   trigger logging
q:   hide console
r:   reload policy configuration
s:   dump system and deployment properties
t:   dump thread list
v:   dump thread stack
x:   clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------
2017/05/25 12:53:38.117 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]enable_logging not set, default to 1.
2017/05/25 12:53:38.118 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]*************************************************************************************************
2017/05/25 12:53:38.118 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]**********************************dsSetupApplet::init()******************************************
2017/05/25 12:53:38.118 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]*************************************************************************************************
2017/05/25 12:53:38.134 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]browser: true, document: true, cookies: true
2017/05/25 12:53:38.134 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1][init] ******************Waiting for JS call********************
2017/05/25 12:53:38.135 dsSetupApplet [Thread: Thread-15][jshelper] Waiting for a js call
2017/05/25 12:53:38.137 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]Setup Applet ready ...
2017/05/25 12:53:38.137 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1][init] setup applet initialized
2017/05/25 12:53:38.523 dsSetupApplet [Thread: Applet 1 LiveConnect Worker Thread]java.vendor: Oracle Corporation
2017/05/25 12:53:38.530 dsSetupApplet [Thread: Applet 1 LiveConnect Worker Thread]java.version: 1.8.0_131
2017/05/25 12:53:38.535 dsSetupApplet [Thread: Applet 1 LiveConnect Worker Thread]dsSetupApplet - setProxy:
2017/05/25 12:53:38.539 dsSetupApplet [Thread: Applet 1 LiveConnect Worker Thread][invokeCall] checking whether the js helper thread is ready
2017/05/25 12:53:38.539 dsSetupApplet [Thread: Applet 1 LiveConnect Worker Thread][invokeCall] notifying the helper thread to start
2017/05/25 12:53:38.539 dsSetupApplet [Thread: Applet 1 LiveConnect Worker Thread][invokeCall] waiting for helper thread to finish
2017/05/25 12:53:38.539 dsSetupApplet [Thread: Thread-15]dsSetupApplet - setPreauthCookie
2017/05/25 12:53:38.539 dsSetupApplet [Thread: Applet 1 LiveConnect Worker Thread][invokeCall] Waiting for the js helper thread to finish performing the requested action
2017/05/25 12:53:38.540 dsSetupApplet [Thread: Thread-15]DSPREAUTH=425c3c2c%3AvMUmWYoCBQABAAAACpquDyVY5HJaP%2FPROdsm6H2aumiUazJvSxLuFlAsFJ7dKdfMul6ZeEDK7R2R%2Bz3R3veIhaD8N5pqW%2Frciaqr3rJxGoxVihBDpWm3jIqXugMaRgrMIC5HacOlHP4sALdm3YklhgV4XQsK3mTXITkKTXJ8g1avMlqV0rl5z7X%2BBLc1Zv8AEN9A1sRfZbigFeWZoSgqrPlQ2JF2jzBIhK7vTGEu%2FzTolZabN2O8QMBuD2YVq6mLGw%2BshrTvTLBsTEhdsOJn44bJWaEN9Mjm8hjMYhrAJE75Bqibdh4AuQ9Qxpo9QHVjPwNuJYK%2BArSMB%2BT2RTF7EP1Q6WU7ttcN6P6t4c7nHGVBYuahwu4N6Ut%2B6PQIpE1EmTAWS%2Bwno4HnYkvI
SUNJVM Permissions
2017/05/25 12:53:38.541 dsSetupApplet [Thread: Thread-15]Properties:
2017/05/25 12:53:38.541 dsSetupApplet [Thread: Thread-15]java.version=1.8.0_131
2017/05/25 12:53:38.541 dsSetupApplet [Thread: Thread-15]java.vendor=Oracle Corporation
2017/05/25 12:53:38.541 dsSetupApplet [Thread: Thread-15]java.home=/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home
2017/05/25 12:53:38.541 dsSetupApplet [Thread: Thread-15]java.io.tmpdir=/var/folders/zf/n0dz0cxx6d14z26wt61qmh1h0000gn/T/WebKitPlugin-xAvmBf/
2017/05/25 12:53:38.541 dsSetupApplet [Thread: Thread-15]os.name=Mac OS X
2017/05/25 12:53:38.541 dsSetupApplet [Thread: Thread-15]os.arch=x86_64
2017/05/25 12:53:38.541 dsSetupApplet [Thread: Thread-15]os.version=10.12.5
2017/05/25 12:53:38.541 dsSetupApplet [Thread: Thread-15]user.name=jim
2017/05/25 12:53:38.542 dsSetupApplet [Thread: Thread-15]user.home=/Users/jim
2017/05/25 12:53:38.542 dsSetupApplet [Thread: Thread-15]user.dir=/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.Plugin.64.xpc
2017/05/25 12:53:38.542 dsSetupApplet [Thread: Thread-15]Action=setPreauthCookie
2017/05/25 12:53:38.542 dsSetupApplet [Thread: Thread-15]action=setPreauthCookie
2017/05/25 12:53:38.542 dsSetupApplet [Thread: Thread-15]DSSETUP_ALL_PARAMS=DSSETUP_BUILD_VERSION;DSSETUP_DOWNLOAD_URL;DSSETUP_INSTALL_ROOT;DSSETUP_STARTUP_EXE;DSSETUP_UNINSTALL_EXE;DSSETUP_CLIENT_VERSION;DSSETUP_SECURITY_PATCH;BrowserType;BrowserProxy;BrowserProxySettings;DSIDCookie;DSPREAUTHCookie;ProductName;ProductVersion;DownloadPath;DownloadPath64;locale;enable_logging;DisplayName;PreviousNames;StartSessionReDir;UninstallReDir;ReDirURL;DisableCancel;AutoInstall;AdminPrivilegeRequired;InstallationRoot;IniFilePath;AutoStart;upgradeMode;UninstallSync;LaunchInstallerOnly;launchFromApplication;WaitStartTimeout;WaitEndTimeout;hotfix;CompatibleVersion;uploadlog;meeting_type;PleaseWaitTimeout;CertHash;DSSETUP_DISABLE_LOGGING;DSSETUP_PROMPT_FOR_DOWNLOAD;DSSETUP_DEPENDENCIES;DSSETUP_REDIST_EXCLUDED;ProductManifest;DSSETUP_APP_VERSION_MIN;DSSETUP_APP_VERSION_MAX;SignInId;DSSETUP_INSTALLER_PARAMETER;InstallerType
2017/05/25 12:53:38.542 dsSetupApplet [Thread: Thread-15]DSSETUP_BUILD_VERSION=7.4.9.44981
2017/05/25 12:53:38.542 dsSetupApplet [Thread: Thread-15]DSSETUP_DOWNLOAD_URL=/dana-cached/sc/JuniperSetupClientInstaller.osx
2017/05/25 12:53:38.543 dsSetupApplet [Thread: Thread-15]DSSETUP_INSTALL_ROOT=AppData
2017/05/25 12:53:38.543 dsSetupApplet [Thread: Thread-15]DSSETUP_STARTUP_EXE=JuniperSetupClient.app
2017/05/25 12:53:38.543 dsSetupApplet [Thread: Thread-15]DSSETUP_UNINSTALL_EXE=uninstall.app
2017/05/25 12:53:38.543 dsSetupApplet [Thread: Thread-15]DSSETUP_CLIENT_VERSION=7.4.9.44981
2017/05/25 12:53:38.543 dsSetupApplet [Thread: Thread-15]DSSETUP_SECURITY_PATCH=1
2017/05/25 12:53:38.543 dsSetupApplet [Thread: Thread-15]DSIDCookie=null
2017/05/25 12:53:38.543 dsSetupApplet [Thread: Thread-15]DSPREAUTHCookie=null
2017/05/25 12:53:38.543 dsSetupApplet [Thread: Thread-15]ProductName=HostChecker
2017/05/25 12:53:38.543 dsSetupApplet [Thread: Thread-15]ProductVersion=7.4.9.30611
2017/05/25 12:53:38.543 dsSetupApplet [Thread: Thread-15]DownloadPath=/dana-cached/hc/HostCheckerInstaller.osx
2017/05/25 12:53:38.543 dsSetupApplet [Thread: Thread-15]DownloadPath64=null
2017/05/25 12:53:38.543 dsSetupApplet [Thread: Thread-15]locale=en
2017/05/25 12:53:38.543 dsSetupApplet [Thread: Thread-15]enable_logging=null
2017/05/25 12:53:38.543 dsSetupApplet [Thread: Thread-15]DisplayName=HostChecker
2017/05/25 12:53:38.543 dsSetupApplet [Thread: Thread-15]PreviousNames=null
2017/05/25 12:53:38.543 dsSetupApplet [Thread: Thread-15]StartSessionReDir=null
2017/05/25 12:53:38.544 dsSetupApplet [Thread: Thread-15]UninstallReDir=null
2017/05/25 12:53:38.544 dsSetupApplet [Thread: Thread-15]ReDirURL=null
2017/05/25 12:53:38.544 dsSetupApplet [Thread: Thread-15]DisableCancel=null
2017/05/25 12:53:38.544 dsSetupApplet [Thread: Thread-15]AutoInstall=null
2017/05/25 12:53:38.544 dsSetupApplet [Thread: Thread-15]AdminPrivilegeRequired=null
2017/05/25 12:53:38.544 dsSetupApplet [Thread: Thread-15]InstallationRoot=AppData
2017/05/25 12:53:38.544 dsSetupApplet [Thread: Thread-15]IniFilePath=/Juniper Networks/HostChecker.app/Contents/versionInfo.ini
2017/05/25 12:53:38.544 dsSetupApplet [Thread: Thread-15]AutoStart=false
2017/05/25 12:53:38.544 dsSetupApplet [Thread: Thread-15]upgradeMode=0
2017/05/25 12:53:38.544 dsSetupApplet [Thread: Thread-15]UninstallSync=null
2017/05/25 12:53:38.544 dsSetupApplet [Thread: Thread-15]LaunchInstallerOnly=null
2017/05/25 12:53:38.544 dsSetupApplet [Thread: Thread-15]launchFromApplication=null
2017/05/25 12:53:38.544 dsSetupApplet [Thread: Thread-15]WaitStartTimeout=null
2017/05/25 12:53:38.544 dsSetupApplet [Thread: Thread-15]WaitEndTimeout=null
2017/05/25 12:53:38.544 dsSetupApplet [Thread: Thread-15]hotfix=null
2017/05/25 12:53:38.544 dsSetupApplet [Thread: Thread-15]CompatibleVersion=null
2017/05/25 12:53:38.545 dsSetupApplet [Thread: Thread-15]uploadlog=null
2017/05/25 12:53:38.545 dsSetupApplet [Thread: Thread-15]meeting_type=null
2017/05/25 12:53:38.545 dsSetupApplet [Thread: Thread-15]PleaseWaitTimeout=null
2017/05/25 12:53:38.545 dsSetupApplet [Thread: Thread-15]DSSETUP_DISABLE_LOGGING=null
2017/05/25 12:53:38.545 dsSetupApplet [Thread: Thread-15]DSSETUP_PROMPT_FOR_DOWNLOAD=null
2017/05/25 12:53:38.545 dsSetupApplet [Thread: Thread-15]DSSETUP_DEPENDENCIES=null
2017/05/25 12:53:38.547 dsSetupApplet [Thread: Thread-15]DSSETUP_REDIST_EXCLUDED=null
2017/05/25 12:53:38.547 dsSetupApplet [Thread: Thread-15]ProductManifest=null
2017/05/25 12:53:38.547 dsSetupApplet [Thread: Thread-15]DSSETUP_APP_VERSION_MIN=null
2017/05/25 12:53:38.547 dsSetupApplet [Thread: Thread-15]DSSETUP_APP_VERSION_MAX=null
2017/05/25 12:53:38.547 dsSetupApplet [Thread: Thread-15]SignInId=null
2017/05/25 12:53:38.547 dsSetupApplet [Thread: Thread-15]DSSETUP_INSTALLER_PARAMETER=null
2017/05/25 12:53:38.547 dsSetupApplet [Thread: Thread-15]InstallerType=null
2017/05/25 12:53:38.547 dsSetupApplet [Thread: Thread-15]**********************Send Data*******************
2017/05/25 12:53:38.547 dsSetupApplet [Thread: Thread-15]DSSETUP_METHOD_NAME=setPreauthCookie
Cookies=lastRealm=NTrealm; DSHCSTARTED=1; DSPREAUTH=425c3c2c%3AvMUmWYoCBQABAAAACpquDyVY5HJaP%2FPROdsm6H2aumiUazJvSxLuFlAsFJ7dKdfMul6ZeEDK7R2R%2Bz3R3veIhaD8N5pqW%2Frciaqr3rJxGoxVihBDpWm3jIqXugMaRgrMIC5HacOlHP4sALdm3YklhgV4XQsK3mTXITkKTXJ8g1avMlqV0rl5z7X%2BBLc1Zv8AEN9A1sRfZbigFeWZoSgqrPlQ2JF2jzBIhK7vTGEu%2FzTolZabN2O8QMBuD2YVq6mLGw%2BshrTvTLBsTEhdsOJn44bJWaEN9Mjm8hjMYhrAJE75Bqibdh4AuQ9Qxpo9QHVjPwNuJYK%2BArSMB%2BT2RTF7EP1Q6WU7ttcN6P6t4c7nHGVBYuahwu4N6Ut%2B6PQIpE1EmTAWS%2Bwno4HnYkvI; DSSIGNIN=url_default; DSSignInURL=/
Url=https://connect.barrowbc.gov.uk/dana-na/auth/url_default/welcome.cgi
BrowserType=firefox
BrowserProxy=
BrowserProxySettings=
CertHash=9c187580d36ac042d7224aa22024dd57
Requester=java
DSSETUP_BUILD_VERSION=7.4.9.44981
DSSETUP_DOWNLOAD_URL=/dana-cached/sc/JuniperSetupClientInstaller.osx
DSSETUP_INSTALL_ROOT=AppData
DSSETUP_STARTUP_EXE=JuniperSetupClient.app
DSSETUP_UNINSTALL_EXE=uninstall.app
DSSETUP_CLIENT_VERSION=7.4.9.44981
DSSETUP_SECURITY_PATCH=1
ProductName=HostChecker
ProductVersion=7.4.9.30611
DownloadPath=/dana-cached/hc/HostCheckerInstaller.osx
locale=en
DisplayName=HostChecker
InstallationRoot=AppData
IniFilePath=/Juniper Networks/HostChecker.app/Contents/versionInfo.ini
AutoStart=false
upgradeMode=0
Parameter0=interval=10;process_timeout=20;failurl=;cert_md5=9c187580d36ac042d7224aa22024dd57;hash_key=06f23f73c64c6df8a8a64ecbe431b75d166d46d1;id=a946e7032a35c70210d367656c580c26339c20ec;logging=1;BrowserType=firefox;BrowserProxy=;BrowserProxySettings=


2017/05/25 12:53:38.547 dsSetupApplet [Thread: Thread-15]**************************************************
2017/05/25 12:53:38.547 dsSetupApplet [Thread: Thread-15]Try to launch extension.
2017/05/25 12:53:38.547 dsSetupApplet [Thread: Thread-15]getSetupDirectory(): getting temp directory from java.io.tmpdir...
2017/05/25 12:53:38.547 dsSetupApplet [Thread: Thread-15]getSetupDirectory(): temp directory: /var/folders/zf/n0dz0cxx6d14z26wt61qmh1h0000gn/T/WebKitPlugin-xAvmBf/
2017/05/25 12:53:38.548 dsSetupApplet [Thread: Thread-15]Extract JuniperExt to /var/folders/zf/n0dz0cxx6d14z26wt61qmh1h0000gn/T/WebKitPlugin-xAvmBf/JuniperExt
2017/05/25 12:53:38.555 dsSetupApplet [Thread: Thread-15]Extracted file :/var/folders/zf/n0dz0cxx6d14z26wt61qmh1h0000gn/T/WebKitPlugin-xAvmBf/JuniperExt
2017/05/25 12:53:38.555 dsSetupApplet [Thread: Thread-15]launch application: "/var/folders/zf/n0dz0cxx6d14z26wt61qmh1h0000gn/T/WebKitPlugin-xAvmBf/JuniperExt" Host=connect.barrowbc.gov.uk;BrowserType=firefox;BrowserProxy=;CertHash=9c187580d36ac042d7224aa22024dd57;DSSETUP_PARAMFILE=pipe
java.io.IOException: Cannot run program "/var/folders/zf/n0dz0cxx6d14z26wt61qmh1h0000gn/T/WebKitPlugin-xAvmBf/JuniperExt": error=1, Operation not permitted
   at java.lang.ProcessBuilder.start(ProcessBuilder.java:1048)
   at java.lang.Runtime.exec(Runtime.java:620)
   at java.lang.Runtime.exec(Runtime.java:485)
   at dsSetupClientPlatform.runExecutable(dsSetupClientPlatform.java:31)
   at dsSetupClient.invoke(dsSetupClient.java:178)
   at dsSetupAppletImpl.runApp(dsSetupAppletImpl.java:559)
   at dsSetupPlatform.run(dsSetupPlatform.java:9)
   at dsSetupAppletImpl.setPreauthCookieEx(dsSetupAppletImpl.java:262)
   at dsSetupApplet.performAction(dsSetupApplet.java:243)
   at dsSetupApplet.access$800(dsSetupApplet.java:17)
   at dsSetupApplet$dsJSThread.run(dsSetupApplet.java:376)
Caused by: java.io.IOException: error=1, Operation not permitted
   at java.lang.UNIXProcess.forkAndExec(Native Method)
   at java.lang.UNIXProcess.<init>(UNIXProcess.java:247)
   at java.lang.ProcessImpl.start(ProcessImpl.java:134)
   at java.lang.ProcessBuilder.start(ProcessBuilder.java:1029)
   ... 10 more
2017/05/25 12:53:38.569 dsSetupApplet [Thread: Thread-15]Invoke() end. retCode:false
2017/05/25 12:53:38.569 dsSetupApplet [Thread: Thread-15]calling setupAppletReady: -1
2017/05/25 12:53:38.569 dsSetupApplet [Thread: Thread-15]setupAppletReady calling m_browser.eval(dsJuniperSetupReady=-1;)
ERROR: dsSetupPlatform.run() failed
2017/05/25 12:53:38.573 dsSetupApplet [Thread: Thread-15]returnval = 1
2017/05/25 12:53:38.573 dsSetupApplet [Thread: Thread-15][jshelper] Waiting for a js call