Author Topic: IDP Support  (Read 4201 times)

EnNet

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IDP Support
« on: March 06, 2014, 10:18:29 am »
I am looking to purchase an IDP 250, but they are End of Life. There seems to be only used and "refurb" units available. If I purchase one of these units, will I be able to get the same support from Juniper that I would if I were buying new? I don't mind adding whatever package I have to if it is available, but I don't want to get stuck with a unit that can't be supported.

IDPme

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Re: IDP Support
« Reply #1 on: March 12, 2014, 11:07:48 am »
since these are EOL- I am guessing that the OEM support has also ended. We have the ability to offer the unit with a third party maintenance offering - would that work for your environment?