Author Topic: SA2000 with corrupt firmware  (Read 3427 times)

afunk

  • Newbie
  • *
  • Posts: 16
  • Karma: +0/-0
    • View Profile
SA2000 with corrupt firmware
« on: August 29, 2006, 09:13:11 am »
I was upgrading my SA2000 here the other day, and under bootup it never came back.
The console gives me this:

Quote
                           Phoenix Technologies, LTD
                             System Configurations
+==============================================================================+
| CPU Type          : Intel Pentium(R) 4  Base Memory       :    640K          |
| CPU ID/ucode ID   : 0F29/00             Extended Memory   :1039360K          |
| CPU Clock         : 2.80GHz             Cache Memory      :    512K          |
|------------------------------------------------------------------------------|
| Diskette Drive A  : None                Display Type      : EGA/VGA          |
| Diskette Drive B  : None                Serial Port(s)    : 3F8              |
| Pri. Master Disk  : LBA,ATA 100,   80GB Parallel Port(s)  : None             |
| Pri. Slave  Disk  : None                DDR at Row(s)     : 0 1 2 3          |
| Sec. Master Disk  : None                                                     |
| Sec. Slave  Disk  : None                                                     |
+==============================================================================+
                                                       
                                                       
PCI device listing ...                                 
Bus No. Device No. Func No. Vendor/Device Class Device Class               IRQ
--------------------------------------------------------------------------------
   0        2         0     8086   2562   0300  Display Cntrlr              12
   0       31         1     8086   24CB   0101  IDE Cntrlr                  14
   0       31         3     8086   24C3   0C05  SMBus Cntrlr                 3
   1        5         0     8086   100E   0200  Network Cntrlr              11
   1        6         0     8086   100E   0200  Network Cntrlr              10
Verifying DMI Pool Data ............                                           
Error 0x80
Error 0x80
Error 0x80
Error 0x80
Error 0x80
Error 0x80
Error 0x80

and so on

I think this is because of a corrupt firmware image?

Anyone know how to transfer a new image onto the box when it can't start the boot seq.
Can't find anything on the juniper.net pages about firmware recovery for SA boxes.


alan

  • Hero Member
  • *****
  • Posts: 796
  • Karma: +0/-0
    • View Profile
    • paleale
Re: SA2000 with corrupt firmware
« Reply #1 on: August 29, 2006, 12:27:22 pm »
The error below seems to be before any image is being read. I'd power off for a minute, then try again.
You don't even see the "loader" message or factory reset so this is pretty serious.


afunk

  • Newbie
  • *
  • Posts: 16
  • Karma: +0/-0
    • View Profile
Re: SA2000 with corrupt firmware
« Reply #2 on: September 09, 2006, 08:52:36 am »

JTAC's response with this was to RMA the device.
Lucky me, I had 2 devices so that I could failover my customers to the second box.

kinda scary that I can hard crash the box with an firmware update so that I have to RMA it.  8-)

-- afunk