Author Topic: Help to reset WebUI password  (Read 1484 times)


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Help to reset WebUI password
« on: November 08, 2013, 10:49:39 am »
Hello all.

I'm new to this firewall and need help with syntax. I have an ISG 1000 that a vendor set up. I can putty into the firewall but don't have the password for the WebUI. How can I reset the WebUI password from cli. Thanks.


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Re: Help to reset WebUI password
« Reply #1 on: December 19, 2013, 02:44:48 am »
By password do you mean it is the root password of the device, or some other local admin password of the device ?
If it is a root password then you would have to reset the device, which means that would erase the config and bring the device to factory default with the a defualt username and password of 'netscreen'.

There are two ways you can accomplish that
1) Either using a pin hole reset.
2) Or keying in the serial number on the console as username and password.

If you got the config as the back-up then well and good otherwise you would have to configure the device from scratch.