Author Topic: iPhone junos pulse vpn connect failed with invalid configuration  (Read 2906 times)

zhee

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iPhone junos pulse vpn connect failed with invalid configuration
« on: September 23, 2013, 10:43:53 am »
Hi,

I use Junos Pulse in iPhone. Junos Pulse version is 4.2.8.39565. My device is SA-700 with 7.4R3 (build 25351).

When I open Junos Pulse and then input password, the screen shows connecting. After a while, the screen show "invalid configuration" and disconnect.

Can someone tell my why? Is something wrong in configuration?

The following is the log message in file JunosPulsePluginService.log from my iPhone.

Code: [Select]
=============================
20130923231030.466857 JuniperVPN.bundle[p568.t1547] info Setting property CertHash to <c48e3170 31a141c4 71845de3 6f2a8d90> for server xxx.com (ServerCache.m:155)
20130923231030.471957 JuniperVPN.bundle[p568.t1547] info Plugin_VPNTunnelConnect() called with settings: <CFBasicHash 0x15619da0 [0x399e2ad0]>{type = mutable dict, count = 3,
entries =>
2 : <CFString 0x156193a0 [0x399e2ad0]>{contents = "AuthMethod"} = <CFString 0x399dbd90 [0x399e2ad0]>{contents = "Password"}
5 : <CFString 0x1561a600 [0x399e2ad0]>{contents = "AccountName"} = <CFString 0x15619010 [0x399e2ad0]>{contents = "username"}
6 : <CFString 0x156173f0 [0x399e2ad0]>{contents = "ServerAddress"} = <CFString 0x15618560 [0x399e2ad0]>{contents = "https://xxx.com"}
}
 (DSPlugin.mm:115)
20130923231030.472969 JuniperVPN.bundle[p568.t1547] info Connecting with URL: https://xxx.com (DSPlugin.mm:303)
20130923231030.473312 JuniperVPN.bundle[p568.t1547] info handleConnect called (DSPluginController.m:218)
20130923231030.473413 JuniperVPN.bundle[p568.t1547] info Received settings dictionary: {
    AccountName = username;
    AuthMethod = Password;
    ServerAddress = "https://xxx.com";
} (DSPluginController.m:220)
20130923231030.473531 JuniperVPN.bundle[p568.t1547] info Setting tunnel status to contacting (DSPluginController.m:2237)
20130923231030.474151 JuniperVPN.bundle[p568.t1547] plugin.info Starting resolution... (DSProxyResolver.m:74)
20130923231030.477664 JuniperVPN.bundle[p568.t1547] info Static proxies string is:  (DSProxyResolver.m:477)
20130923231030.478999 JuniperVPN.bundle[p568.t1547] plugin.info Resolving next proxy (DSProxyResolver.m:128)
20130923231030.479052 JuniperVPN.bundle[p568.t1547] plugin.info Finished resolving proxies (DSProxyResolver.m:320)
20130923231030.479104 JuniperVPN.bundle[p568.t1547] info Proxy resolution finished (DSPluginController.m:1796)
20130923231030.479238 JuniperVPN.bundle[p568.t1547] info Creating reachability ref for xxx.com:443 (DSPluginController.m:2522)
20130923231030.479314 JuniperVPN.bundle[p568.t1547] info Starting reachability check for xxx.com:443 (DSPluginController.m:2498)
20130923231030.497534 JuniperVPN.bundle[p568.t1547] info Checking if reachability flags (0x2) indicate reachability (DSPluginController.m:2555)
20130923231030.497598 JuniperVPN.bundle[p568.t1547] info Reachable (DSPluginController.m:2584)
20130923231030.498039 JuniperVPN.bundle[p568.t1547] info Finished reachability check for xxx.com:443, result = 1 (DSPluginController.m:2505)
20130923231030.499247 JuniperVPN.bundle[p568.t1547] info App already authenticated, skipping login (DSPluginController.m:1834)
20130923231030.501223 JuniperVPN.bundle[p568.t1547] info Session: {
    CanScheduleMeetings = 0;
    CertHashString = c48e317031a141c471845de36f2a8d90;
    CertSHA256HashString = 92fc727faa3ceda45a7254fa32188da14763b0ba377c64fa74134fedf7625ef9;
    Cookies =     (
                {
            Created = 1;
            Discard = TRUE;
            Domain = "xxx.com";
            Name = DSFirstAccess;
            Path = "/";
            Secure = TRUE;
            Value = 1379944667;
        },
                {
            Created = 1;
            Discard = TRUE;
            Domain = "xxx.com";
            Name = DSID;
            Path = "/";
            Secure = TRUE;
            Value = "<32 characters>";
        },
                {
            Created = 1;
            Discard = TRUE;
            Domain = "xxx.com";
            Name = DSSignInURL;
            Path = "/";
            Secure = TRUE;
            Value = "/";
        }
    );
    CustomBookmarks =     (
    );
    EmailURL = "";
    FIPSEnabled = 0;
    FirstAccess = 1379944667;
    FullName = "\U9648\U6d59\U4e00";
    MaxTimeout = 7200;
    MeetingEnabled = 0;
    PluginVersion = "4.1.0.26495";
    RoleBookmarks =     (
    );
    ServerName = "xxx.com";
    StartURL = "";
    TimeDiff = "-3589";
    URSInProgress = 0;
    UserName = username;
    VPNEnabled = 1;
    VPNFIPSEnforce = 1;
    WebEnabled = 1;
} (DSPluginController.m:1455)
20130923231030.507213 JuniperVPN.bundle[p568.t1547] info Current plugin version: 4.2.5.36193 (DSPluginController.m:2789)
20130923231030.507277 JuniperVPN.bundle[p568.t1547] info Server plugin version: 4.1.0.26495 (DSPluginController.m:2790)
20130923231030.507432 JuniperVPN.bundle[p568.t1547] info Is server plugin newer than current plugin: 0 (DSPluginController.m:2822)
20130923231030.507606 JuniperVPN.bundle[p568.t1547] info Parameters received and plugin is up to date - starting the tunnel (DSPluginController.m:1489)
20130923231030.507649 JuniperVPN.bundle[p568.t1547] info starting tunnel (DSPluginController.m:1975)
20130923231030.507856 JuniperVPN.bundle[p568.t1547] info Setting tunnel status to negotiating (DSPluginController.m:2237)
20130923231030.508412 JuniperVPN.bundle[p568.t1547] DSLocalServiceAdapter.info Connecting with host xxx.com (NCServiceAdapter.mm:140)
20130923231030.508456 JuniperVPN.bundle[p568.t1547] loopbackIPC.info handleNewExchange called with cmd 100 (DSLocalServiceAdapter.mm:537)
20130923231030.508485 JuniperVPN.bundle[p568.t1547] session.info disconnectAll called (session.cpp:1751)
20130923231030.508531 JuniperVPN.bundle[p568.t1547] ipsec.info New tunnel being created (tunnel.cpp:57)
20130923231030.508631 JuniperVPN.bundle[p568.t1547] session.info setting log level to 30 (session.cpp:1118)
20130923231030.508669 JuniperVPN.bundle[p568.t1547] session.info log level set to 30 (session.cpp:1125)
20130923231030.508762 JuniperVPN.bundle[p568.t1547] ncsvccontrol.info Sending cert hash c48e317031a141c471845de36f2a8d90 (ncsvccontrol.mm:99)
20130923231030.508795 JuniperVPN.bundle[p568.t1547] ncsvccontrol.info NCServiceControl::FIPS: 0 (ncsvccontrol.mm:118)
20130923231030.508827 JuniperVPN.bundle[p568.t1547] session.info ive_host = xxx.com (session.cpp:201)
20130923231030.508859 JuniperVPN.bundle[p568.t1547] session.info Will not use a proxy to connect to the IVE (session.cpp:243)
20130923231030.508887 JuniperVPN.bundle[p568.t1547] session.info Network Connect operates in non-FIPS compliant mode (session.cpp:276)
20130923231030.508915 JuniperVPN.bundle[p568.t1547] session.error proxy not found (session.cpp:345)
20130923231030.509299 JuniperVPN.bundle[p568.t1547] session.info IVE host xxx.com resolved to xxx.com (session.cpp:362)
20130923231030.509415 JuniperVPN.bundle[p568.t1547] info Setting property IPAddress to xxx.com for server xxx.com (ServerCache.m:155)
20130923231030.511223 JuniperVPN.bundle[p568.t1547] info Setting property CertHash to <c48e3170 31a141c4 71845de3 6f2a8d90> for server xxx.com (ServerCache.m:155)
20130923231030.513806 JuniperVPN.bundle[p568.t1547] session.info connecting to ive xxx.com best route ifid 0 (session.cpp:400)
20130923231030.514216 JuniperVPN.bundle[p568.t1547] ncp.error ncpEstablish for IVE xxx.com with context 0x1606c7a0 (ncp.cpp:537)
20130923231030.515016 JuniperVPN.bundle[p568.t11019] main.info Setting DSSSL to use Default ciphers (ncp.cpp:1860)
20130923231030.515074 JuniperVPN.bundle[p568.t11019] main.info Setting NCP certificate hash for DSSSL certificate verification (ncp.cpp:1869)
20130923231030.515132 JuniperVPN.bundle[p568.t11019] main.info Using DSSSL to connect to IVE (ncp.cpp:1956)
20130923231030.515171 JuniperVPN.bundle[p568.t11019] connect.info creating a new HTTP connection... (ncp_dsssl.cpp:179)
20130923231030.712393 JuniperVPN.bundle[p568.t11019] sec_transport.info SSL cert check passed (DSSSLSock.cpp:948)
20130923231030.993523 JuniperVPN.bundle[p568.t11019] connect.info IVE ncp_version = 3 (ncp_dsssl.cpp:419)
20130923231030.994092 JuniperVPN.bundle[p568.t11019] conn.info cleanup 0 (ncp.cpp:1563)
20130923231030.994180 JuniperVPN.bundle[p568.t11019] ncp.error NCP_ESTABLISH_DONE for IVE xxx.com (ncp.cpp:1994)
20130923231030.995196 JuniperVPN.bundle[p568.t1547] ncphandler.info establish done (ncphandler.cpp:283)
20130923231030.995289 JuniperVPN.bundle[p568.t1547] ncp.info connect to chensenseitekiiPhone:443 svc 4 (ncp.cpp:901)
20130923231030.995397 JuniperVPN.bundle[p568.t1547] connect.info creating a new HTTP connection... (ncp_dsssl.cpp:179)
20130923231031.387928 JuniperVPN.bundle[p568.t11019] connect.info IVE ncp_version = 3 (ncp_dsssl.cpp:419)
20130923231031.477656 JuniperVPN.bundle[p568.t1547] ncphandler.info connect done (ncphandler.cpp:288)
20130923231031.477797 JuniperVPN.bundle[p568.t1547] session.info Connected to ive xxx.com (session.cpp:464)
20130923231031.477905 JuniperVPN.bundle[p568.t1547] info Returning TUN fd 2 (DSPluginController.m:916)
20130923231031.477971 JuniperVPN.bundle[p568.t1547] adapter.info opened tun adapter 00000002 (adapter.cpp:453)
20130923231031.480028 JuniperVPN.bundle[p568.t1547] ipsec.info received kmp message 301 size 449 (tunnel.cpp:243)
20130923231031.480191 JuniperVPN.bundle[p568.t1547] ProxyConfigManager.info No modification of the proxy settings is required (sysdeps.cpp:369)
20130923231031.480295 JuniperVPN.bundle[p568.t1547] session.info IVE sent NC IP 192.168.10.203 netmask 255.255.255.255 (session.cpp:1302)
20130923231031.480355 JuniperVPN.bundle[p568.t1547] session.info NC client network is 192.168.10.203 (session.cpp:1307)
20130923231031.480412 JuniperVPN.bundle[p568.t1547] adapter.error getGroup DNS failed (adapter.cpp:526)
20130923231031.481113 JuniperVPN.bundle[p568.t1547] session.error Error in handling config! (session.cpp:1184)
20130923231031.481783 JuniperVPN.bundle[p568.t1547] session.info disconnecting from ive xxx.com with reason 4 (session.cpp:545)
20130923231031.481842 JuniperVPN.bundle[p568.t1547] adapter.info closing tun adapter 00000002 (adapter.cpp:828)
20130923231031.481939 JuniperVPN.bundle[p568.t1547] ipsec.error handleConfig failed (tunnel.cpp:546)
20130923231031.483669 JuniperVPN.bundle[p568.t1547] ncphandler.info disconnect done - tearing down (ncphandler.cpp:326)
20130923231031.483707 JuniperVPN.bundle[p568.t1547] ncp.error ncpTearDown for IVE xxx.com (ncp.cpp:606)
20130923231031.484289 JuniperVPN.bundle[p568.t11019] worker.error NCP worker has been requested to stop (ncp_dsssl.cpp:674)
20130923231031.484627 JuniperVPN.bundle[p568.t11019] conn.info cleanup 0 (ncp.cpp:1563)
20130923231031.484714 JuniperVPN.bundle[p568.t11019] writer.error thread exit (ncp.cpp:2047)
20130923231031.484998 JuniperVPN.bundle[p568.t1547] ncphandler.info teardown done (ncphandler.cpp:350)
20130923231031.485064 JuniperVPN.bundle[p568.t1547] ncp.error ncpCleanup for IVE xxx.com (ncp.cpp:733)
20130923231031.485454 JuniperVPN.bundle[p568.t1547] session.info disconnected from ive xxx.com with reason 4 (session.cpp:624)
20130923231031.485492 JuniperVPN.bundle[p568.t1547] ncsvccontrol.info ncproxyd disconnected with reason 4 (ncsvccontrol.mm:217)
20130923231031.485517 JuniperVPN.bundle[p568.t1547] ncsvccontrol.error The service failed to configure the tunnel (ncsvccontrol.mm:262)
20130923231031.485868 JuniperVPN.bundle[p568.t1547] info service failed to connect with error 4 (DSPluginController.m:1607)
20130923231031.485905 JuniperVPN.bundle[p568.t1547] info Service failed to configure (DSPluginController.m:1613)
20130923231031.485968 JuniperVPN.bundle[p568.t1547] error VPN disconnecting due to invalid configuration (DSPluginController.m:2717)
20130923231031.486452 JuniperVPN.bundle[p568.t1547] info Setting tunnel status to disconnecting (DSPluginController.m:2237)
20130923231031.486880 JuniperVPN.bundle[p568.t1547] info Logout complete, setting status to disconnected (DSPluginController.m:1508)
20130923231031.486925 JuniperVPN.bundle[p568.t1547] info Removing property IPAddress for server xxx.com (ServerCache.m:159)
20130923231031.487266 JuniperVPN.bundle[p568.t1547] info Removing all properties for server xxx.com (ServerCache.m:183)
20130923231031.487608 JuniperVPN.bundle[p568.t1547] info Setting tunnel status to disconnected (DSPluginController.m:2237)
20130923231031.541334 JuniperVPN.bundle[p568.t1547] info Plugin_VPNTunnelEnvironmentEvent() called with event 4 (DSPlugin.mm:160)
20130923231031.541859 JuniperVPN.bundle[p568.t1547] info Received IPC detached event (DSPlugin.mm:178)
20130923231031.544426 JuniperVPN.bundle[p568.t1547] info Plugin_VPNTunnelDispose() called (DSPlugin.mm:205)
20130923231034.755518 JuniperVPN.bundle[p569.t1547] info Plugin started (DSPlugin.mm:94)
20130923231034.760193 JuniperVPN.bundle[p569.t1547] info Plugin_VPNTunnelEnvironmentEvent() called with event 3 (DSPlugin.mm:160)
20130923231034.760788 JuniperVPN.bundle[p569.t1547] info Received IPC attached event (DSPlugin.mm:176)

=============================

Thanks