Author Topic: Device has duplicate serial number  (Read 2622 times)

digitalfuzz

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Device has duplicate serial number
« on: December 13, 2011, 04:50:34 pm »
Hi - I am trying to add my IDP600c into our NSM. It appears to detect the device and try to add it, but then at the end I get the error message "Device has duplicate serial number". I read in another post that it is possible the DB needs to be updated and the duplicate removed. Could someone post those steps for editing the database?

Thanks,
David