WXC 500 does not boot up

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JuniperForum.com > Application Acceleration > DX, WX, and WXC platforms > Topic: WXC 500 does not boot up

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Topic: WXC 500 does not boot up (Read 2111 times)

HMN

Newbie

Posts: 10

WXC 500 does not boot up

« on: July 09, 2008, 01:28:54 AM »

After powering on WXC 500, "booting up" message appears on
display and it keeps booting without any change for hours.

What may be the reason?

TIA.


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Frac

Hero Member

Posts: 784

Re: WXC 500 does not boot up

« Reply #1 on: July 15, 2008, 06:43:02 AM »

hi,

did you connect console kabel already? to see what he says there?

greetZ,
Frac


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JNCIS-FWV, JNCIS-ER, JNCIA-EX, JNCIA-IDP http://juniper-frac.blogspot.com

HMN

Newbie

Posts: 10

Re: WXC 500 does not boot up

« Reply #2 on: July 15, 2008, 11:11:16 PM »

Yes, HyperTerminal shows nothing.


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Frac

Hero Member

Posts: 784

Re: WXC 500 does not boot up

« Reply #3 on: July 16, 2008, 12:46:50 AM »

hi,

strange, i think you will have to RMA him.

still strange you see nothing on console (even if you repower him?)

GreetZ,
Frac


	Logged

JNCIS-FWV, JNCIS-ER, JNCIA-EX, JNCIA-IDP http://juniper-frac.blogspot.com

HMN

Newbie

Posts: 10

Re: WXC 500 does not boot up

« Reply #4 on: July 16, 2008, 01:00:18 AM »

Hello,
Repowered it several times, nothing comes on console.
Connected console cable to switch, just to make sure that cable is ok.
I see switch booting.
Do you know how much time does it take to RMA it after device received
by Juniper?